Frequently Asked Questions
Everything you need to know about your Nabalis fidget accessories.
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are Nabalis products made with safe materials?
Yes, all our fidget toys and accessories are crafted from high-quality, non-toxic materials such as stainless steel and premium alloys to ensure durability and safety.
Do you ship internationally?
Absolutely. Nabalis ships to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How do I maintain and clean my fidget toys?
For metal products, we recommend wiping them with a soft, dry microfiber cloth. Avoid harsh chemicals or prolonged exposure to water to maintain the finish and mechanical fluidity.