Returns & Exchanges

At Nabalis, we want you to be fully satisfied with your purchase; if you are not happy with your item, you can return it within 30 days of delivery for a full refund or exchange. Items must be in their original packaging and unused condition to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original Nabalis packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your new selection within 5-7 business days.